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How To Avoid Common LTL Shipping Mistakes

In the freight game, LTL shipping can be a perfect solution to many freight shipping needs. Whether you don't have enough freight for a full truckload and don’t want to delay a shipment, or you need a more flexible package delivery format, LTL is the way to go. However, given the nature of LTL, with many moving parts and hands on the freight, there are risks involved which can increase the potential of  errors occurring. It's important to be aware of the most common mistakes LTL shippers make so you can avoid them - they add up quickly and can lead to delay or unwanted expenses.

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Relying On Time Estimates

If you are shipping LTL, then you may need to have a more flexible delivery deadline, as the timeframes given to you are likely to be rough estimates, rather than exact. Freight carriers are making multiple stops to unload and load cargo when shipping LTL, and external obstacles such as weather conditions or traffic, can impact these times and lead to delay in your shipment reaching its destination. Before shipping LTL, make sure you give yourself enough time for your package to get where it needs to go, as the timeframe you are given is usually likely to be estimated and not guaranteed.  If you need a specific delivery date, then consider booking a guaranteed service instead, when possible.

Skimping On Insurance

One mistake shippers may want to avoid is not insuring their LTL freight. Between transit and multiple hands on your freight, it is possible that theft, accidents and damage could occur to the goods, leaving you with a big bill. Since you are shipping with other goods on the same truck, it is more likely that there are hazards or other environmental factors which can impact your freight, so getting it insured is beneficial.

Inaccurate Measurements or Classification

Before you send out a shipment or complete the BOL, it is essential that you get accurate data for your shipment. Remember that measurements and freight class also inform carriers on the rules of handling the shipment and help carriers determine how many loads can fit onto one truck, so it’s important to be accurate.

It is important to carefully weigh and measure the shipment, and make sure you classify the goods correctly, as inability to do this may result in delays or financial penalties. You don’t want to end up in a situation where a carrier has to re-weigh your goods or adjust their loads, as this will be pricey for the shipper.

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Improper Packaging

The way you package freight is very important in LTL shipping. The risks of damage are greater in LTL, due to the many locations the shipment will end up in while on its way, as well as a constant loading and unloading process. The goods are at a higher risk of damage if they are not properly packaged. Always look into efficient and safe packaging for your freight, and do not try to save money on protective packaging, as it may cost you more if your goods end up damaged.

If possible, try to ship with pallets, so that your boxes do not end up moving around or getting damaged while in transit.

Using One Mode of LTL Transport

It is a common assumption that certain modes of freight transport are quicker or more efficient than others, but this is not always the case. While air freight may seem like the quicker option, it is important to consider your goods needs and destination. Often, depending on where your freight is headed, you may find that ground transport is quicker than air or the other modes. It can also be more cost-effective to consider ground transport at times over other options. Make sure to do your research and pick the best option for your needs, specifically.

Documentation Errors

Your Bill of Lading is one of the most important documents you can have accompanying your shipment, but also one key document on which mistakes may be made.  It is important to make sure that the information on the BOL is accurate and matches your shipment, as this document is a binding contract between shipper and carrier.  The driver or carrier also receives needed details about your freight through this document so you want to ensure all required details are included, specifically:

  • Name and Contact Info of Shippers and Consignee
  • Freight Class
  • Date of Shipment
  • Shipment Weight and Count
  • Declared Value of Goods
  • Detailed Description of Goods
  • Account Numbers or PO
  • Hazmat Notices If Applicable
  • Special Instructions

You should always make sure that the BOL is signed after you have inspected the shipment you are receiving, as you may be in a tough spot later, if you find out the goods are damaged and you’ve already signed the BOL.

Lack of Visibility

It is unsafe to assume that once your freight is loaded, it is fine and it’ll reach its destination without issue. It is important to look into visibility and tracking, in order to know where your freight is and when it may arrive. Using software or technology to track your shipment’s progress allows you to maintain visibility and adjust your supply chain or expectations accordingly. Visibility also helps ensure any data entry errors or mistakes along the way can be corrected, so it is an important asset to have when shipping LTL especially.

Shipping mistakes can happen at any point in the process. It’s best to avoid them from day one. While LTL shipping can be a great way to save money, you need to make sure that you avoid some common errors. Always have a plan and double check your documentation. A small mistake can lead to large consequences for your business, and budget.